Objective

Stuff to Know:

Index Card

a) Owner: Fidelity Charitable 

b) Amount: donation total 

c) Contribution date: Deposit date 

d) Payment Method: ACH 

e) Source: See source sheet

f) Date: match Deposit Date  

g) Channel: Cultivated if solicited else how the gift was received 

h) Click "New" 

i) Fund: See source sheet (these gifts do not qualify for member benefits) 

j) Designation: See source sheet "IG MP General Support" 

Step-by-Step

a) The details will not open in Outlook desktop app so it's best to use the web browser version

3) Search for the Fidelity Charitable account in Tessitura 

4) Click on the Contribution tab to ensure gift has not already been submitted 

5) Once confirmed double click the attachment in the email, this will open an excel sheet view 

6) Download as a zip file for the CSV – this is important because it's best to have backup information.

7) Move the CSV from your "Downloads" folder into this file path: Network > files > Staff > Development > Admin > Gift Entry and Acknowledgements > Salesforce > Donor Information Coordinator > FY## > Fidelity Backups 

a) If you are working remotely, double check that your VPN is turned on for Network files

a) Note: the donation money is coming from Fidelity, however, we want to thank the correct donor who issued the gift to be sent 

10) Navigate to the Contributions tab on the Constituent Page to double check that the Constituent is the correct donor

11) Navigate to the History tab and then click on the "Plans" sub section 

12) Double click on the current Fiscal Year plan (FY##) for the household  

13) A new window titled "Plan" will pop up 

14) Type in the donation amount next to "Recorded"  

a) If the "Recorded" amount matches the "Goal" amount, then the Status will be "5 – Funded"

a) Note: This is a different button from "Add Contribution." 

17) Use "Contribution Uncontrolled" as the batch type 

18) Click on "Owner" field and search for Fidelity Charitable 

19) Type in the total amount of the donation into the "Amount" field 

20) Change Payment Method to "ACH" 

21) Click "OK"

22) Click on "Source" 

23) Double click on Cultivated EFT (Electronic Funds Transfer) to assign the source 

a) Source Code: 15 

24) Change Date to match the Deposit Date when the contribution hits the bank. 

25) Change Channel to "Cultivated"  

26) Press on "New" 

27) In the "Details" box indicate the "Fund" as Annual Fund – even though the gift came from Fidelity it is still considered an "Individual Gift" because an individual told Fidelity to send it 

28) If a gift is over $500 but coming from a third-party source like Fidelity, then we do not grant membership benefits 

29) Check the source sheet and Change "Designation" to the best one that fits 

30) Leave the "Plan" field as (none) since we want to identify the plan on the Constituent's account rather than Fidelity's. There will be instructions later on how to do this.

31) Click on the "Premium/Ack" tab and select "General Thank You/Receipt" 

32) Next, click on "Match/Credit" tab and add the donation amount to the "Amount to be Credited" under the Creditees box. Then click "Add Creditee" 

33) Search for the Constituent Household and double click on it 

34) You will be navigated back to the Match/Credit tab 

35) Now assign a "Creditee Type" from the drop down - Fidelity will always be "Donor Advised"

36) Return to the "Premium/Ack tab to find more options under "Selected Acknowledgement Letter" 

37) Delete the two "General Thank You/Receipt" but leave the "General SC Thank You/Receipt" 

a) SC = Soft Credit 

39) If applicable, click on "Custom Data" tab to indicate if this is an Anonymous Gift or tributes to anyone 

40) Double check the date matches the effective date and the correct fund is applied 

41) Click "OK" 

42) Search for the Constituent Household and click on the Contributions tab: the SC gift just inputted should be visible 

43) Double click on it 

44) Click on the "Plan" box and select the current FY## plan. This connects the actual contribution to the Constituent's plan 

45) Click on "Close" and then click "Yes" to save changes

Close Batch

1) Once all donations under the same date have been recorded; close the window overlay or navigate back to your batch screen and click "Close Batch"  

2) Tessitura will return to the batch screen titled "Search By." Below checks the box next to "Closed Batches"   

3) Click on the batch you need to close then click on the arrows pointing to the right to transfer the batch to the other box

4) Once the batch has moved over click on “Post to Ledger” at the bottom 

5) A new window will pop up titled “Posting Details” 

6) Important: Change the posting date to match the Deposit Date 

7) If all of the information looks accurate click on “Complete Posting” 

Congratulations! You've completed posting a donation batch for Fidelity